Shipping Information
At Seraphique, we strive to provide you with the best shipping experience possible. Below, you'll find detailed information about our shipping process, delivery times, and policies.
Delivery Times
We are committed to delivering your order as quickly and efficiently as possible. Our standard shipping times for the United States are as follows:
- Delivery Time: 1-9 business days(Monday - Friday)
- Processing Time: 3 business days(Monday - Friday)
We use USPS, UPS, Fedex to ship the orders
Shipping Costs
We offer fully free shipping for all customers and all locations.
Tracking Your Order
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your package on our website or the carrier's website. If you have any questions about your tracking information, please don't hesitate to contact our customer service team.
Shipping Policies
- Address Accuracy: Please ensure that your shipping address is correct at the time of order. We cannot be responsible for orders shipped to incorrect addresses.
- Delivery Delays: While we strive to meet our delivery estimates, unforeseen circumstances such as weather conditions, carrier delays, and holidays may affect delivery times. We appreciate your patience and understanding.
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service team immediately. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us:
seraphiqueshop@gmail.com
+13124168894
Monday-Friday 9-6